Q: What’s your sample and production lead time ? A: The lead time for sample takes around 3-7days, mass production lead time is about 2-3 weeks Q: How do you ship the goods ? A: It depends on customer’s demands . If with the full containers , we’d suggest to ship by vessel . If with small order volumes & urgent orders, we’ll suggest to ship by air freight or international couriers . Q: Where is your company located A: Our company & factory are located in Shenzhen , China ( No. 79, Langbei Viallage Industry Road , Tongde Commity , Baolong Stree , Longgang District, Shezhen City , Guangdong Province , China) Q:Can you arrange a visit to your factory? A:Yes,of course. Q:Can you provide customized products as our requirements? A:Yes,of course. Q:Do you test all your products before delivery? A:Yes,of course.We will do 100% test and provide test report before delivery Q:How long is your items delivery time? A:It is normal 10~30 days.Usually it depends on order size,quantity and configuration,etc. Q:What payment term can you accept?What price term can you accept? A:We can accept T/T,L/C,etc.We can accept EXW,FOB,CFR,CIF, DDU,etc. Q:What after-sale service can you provide? A:We can provide 24 hours' technical support online by e-mail,phone,video,etc. Q:How many countries have you exported to?How do you make long-term relationship and cooperation? A:We have exported to over 30 countries in Asia,Middle East,Africa,Europe,North America,South America,etc.We will offer good quality,service and price to ensure our customer satisfaction.We will consider our customer as our friend to help them to solve problems.
